Why am I getting a "Multiple entities..." error when importing transfer data?

  • Updated


When importing a spreadsheet of transfer data, this error message displays: "Multiple entities were found with name, alias, or registry ID "XXXX""


Inventory application


When attempting to transfer into containers using the spreadsheet import function, Benchling searches through both unregistered and registered entities' names and returns an error if there are multiple matches.


Apply any combination of these solutions:

  • Rename the unregistered entities you are attempting to transfer. 
  • If unregistered entities with duplicate name exists, archive the ones you do not need.
  • Use the unique registry ID as an identifier instead of the name, which might have unregistered duplicates.

Was this article helpful?

Have more questions? Submit a request