Issue
- Projects fail to load
- Error message displays: "Sorry, an unexpected error occurred. Please try again or reach out to support@benchling.com if the issue persists."
Environment
Chrome with Kaspersky Security Cloud Chrome extension
Cause
- The extension is notorious for network communication issues and not working well with many online programs and software
- It can also cause high CPU usage, slowing down browsers
Solution
Add Benchling to your trusted zones to have it excluded from scans.