Why Can't I Create a Share Link for an Entry?

Ari
Ari
  • Updated

Issue

When I try to use the 'Share' button at the top right corner of the Notebook Entry to create a Share Link, I see the following error: "You have insufficient permissions to access [entry name]"

Environment

Notebook, Permissions

Cause

Users with the default 'Write' access policy can only create a Share Link via the 'Share' button for Entries they are an author of.

Resolution steps

-If you have Write access to the Entry and are not an author on the Entry, you can copy the URL of the entry from the address bar and use this to share the entry with a colleague who has access to the Entry.

-If you need a Share Link (to share a Read-Only version with a colleague that does not have access to the Entry), this must be generated by a person with Admin access to the Entry or an author of the Entry.

Tenant Admin Notes:

-If your tenant has the 'Access Policies' tab available in Feature Settings and you would like to update any of your access policies to enable users to share entries they are not authors of, you can do this by setting 'Notebook Entries' --> 'Edit Other Data' to 'Granted'.

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