If you want to close your Benchling account, follow these steps:
Step 1: If you own any shared projects, then you must first either transfer ownership to someone else or unshare the applicable project(s). This ensures that any collaborators you have worked with in the past are not inadvertently affected (see here).
Step 2: Once you've completed Step 1, then email support@benchling.com to request account deletion and confirm that you have transferred ownership for the applicable projects.
Difference Between Closing Account and a DSR Request
- Account Closure: Typically requested when a user no longer needs the account, for reasons like graduating or merging duplicate accounts. Please follow the above instructions.
- DSR Request: A Data Subject Access Request (“DSR”) is a formal privacy request to permanently erase personal data in compliance with laws like GDPR or CCPA. To submit a formal DSR request, please click here.