Why am I receiving an error message when attempting to delete a Team?

Sewon
Sewon
  • Updated

Issue

I am trying to delete a Team but I'm getting a "Sorry, an unexpected error occurred" error message.

 

Environment

Account management, Admin

 

Cause

This happens when a container has explicitly specified Sample owners as the Team or is checked out / reserved for the Team.

 

Resolution steps

Go into your Global Search icon and set the filter to "Type: Container" and "Sample owners has one of <your team name>". For the Containers populated, either delete them or change their owner to a different user/team. 

 

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