Issue
When printing with BarTender, labels and fonts are not displaying as expected. The labels are either missing data or the text is distorted and inconsistent.
Environment
Benchling set up with BarTender label printing only
Cause
This is not an issue caused by Benchling. Seagull Scientific (the parent company of BarTender) has come out with a help article addressing this issue: Windows Updates KB5039212, KB5039211, and KB5039217 Are Causing Certain Labels and Fonts Not to Work.
Resolution steps
There are 2 methods outlined in the Seagull Scientific help article above: updating Windows and updating your printer drivers by Seagull Scientific. Please follow the steps detailed in the linked help article above to resolve this issue.
Please reach out to Benchling support if you continue to have issues with your labels not printing correctly.