When bulk updating my entities, why can't Benchling find the linked entities even though they exist?

Sewon
Sewon
  • Updated

Issue

User is trying to use the "Bulk update entities" functionality but Benchling is giving an "Entity not found" or "Entry not found" for the entity / entry link fields even though those items do exist.

Screenshot 2024-05-23 at 12.53.51 PM.png

 

Environment

Registry, Import

 

Cause

User has not specified the location for Benchling to look for the linked items in.

 

Resolution steps

In the pop-up window where you have to match the column names and column types, there will be a section where they can specify linked item locations once Benchling recognizes that one of the columns is a linked field. You must select Registry or a project (or all) where these linked items exist in.

Screenshot 2024-05-23 at 12.54.05 PM.png

 

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