Why am I getting a path length error when trying to unzip my Benchling exports?

  • Updated


After exporting entries from Benchling and trying to unzip the compressed files, the device returns one of these errors:

  • "Windows cannot complete extraction. The destination path is too long. Rename the Compressed (zipped) Folder and try again"
  • "An unexpected error is keeping you from copying the file...Error 0x80010135"


Devices running Windows


Windows limits path names to 260 characters, preventing it from from unzipping files that would result in a file name longer than 260 characters.

Resolution steps

Try one or both of these solutions:

  • In Benchling, change the file and folder names to be shorter
  • Choose a directory closer to the root level when downloading the file to shorten the path name

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