Issue
Uploading a .gb DNA sequence file results in the error message "Sorry an unexpected error occurred..."
Environment
All versions and systems
Cause
- The .gb sequence file may have an improperly formatted qualifier in one of the features
- Qualifiers should be in the format
/qualifierName="value"
- For example
/="undefinedtranslation=MSIQH..."
has an extra="
at the beginning that Benchling can’t parse properly
- For example
Solution
- Edit the .gb sequence file to follow the format that Benchling can parse
- For example,
/translation="MSIQH..."
should work
- For example,