Why am I receiving an error when importing a .gb DNA sequence?

Titus
Titus
  • Updated

Issue

Uploading a .gb DNA sequence file results in the error message "Sorry an unexpected error occurred..."

Environment

All versions and systems

Cause 

  • The .gb sequence file may have an improperly formatted qualifier in one of the features
  • Qualifiers should be in the format/qualifierName="value"
    • For example /="undefinedtranslation=MSIQH..." has an extra="at the beginning that Benchling can’t parse properly

Solution

  • Edit the .gb sequence file to follow the format that Benchling can parse
    • For example, /translation="MSIQH..."should work

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