Benchling's Request Management application is built to streamline communication between teams. To enable this, the Request application includes a number of actions that automatically send email notifications. 

Requester notifications:

Requesters will automatically receive email notifications when any of the following request changes happen:

  1. When a request status changes to "Scheduled"
  2. When a request status changes to "In Progress"
  3. When a request is completed
  4. When a task on a request is completed

Fulfiller notifications:

Fulfillers will automatically receive email notifications when any of the following request changes happen:

  1. When a user is assigned to fulfill a request. Note if a team is assigned to fulfill a request, team admins will receive an email notification.
  2. When a request is cancelled
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