To ensure uptime and overall stability of the Benchling platform, we perform monthly scheduled maintenance for necessary infrastructure changes and to ensure speed of service.
Next scheduled maintenance
Saturday, October 26th, 2024 | 4:00pm - 6:00pm PT
What to expect
During monthly scheduled maintenance, the Benchling platform may be inaccessible. All platform operations will resume by the conclusion of the maintenance window.
You'll be notified 72 hours before all scheduled maintenance. For your planning, scheduled maintenance will always occur the last Saturday of every month during the timeframe of 4:00pm - 6:00pm PT unless otherwise noted.
Below are the scheduled maintenance windows through December 2024.
| February 24, 2024 |
|
March 30, 2024 |
| April 27, 2024 |
| May 25, 2024 |
| June 29, 2024 |
|
July 27, 2024 |
|
August 31, 2024 |
|
September 28, 2024 |
|
October 26, 2024 |
|
November 30, 2024 |
|
December 28, 2024 |
Will support be available during scheduled maintenance?
Yes, you can always contact your Customer Success Manager with questions. You can also open a ticket by emailing our support team at support@benchling.com or by filling out the form in our help center.
Note: In-app support, like chat, won't be available during the scheduled maintenance window.