To ensure uptime and overall stability of the Benchling platform, we perform monthly scheduled maintenance for necessary infrastructure changes and to ensure speed of service.
Next scheduled maintenance
Saturday, March 25, 2023 from 4:00pm - 6:00pm PST
What to expect
During monthly scheduled maintenance, the Benchling platform may be inaccessible. All platform operations will resume by the conclusion of the maintenance window.
You'll be notified 72 hours before all scheduled maintenance. For your planning, scheduled maintenance will always occur the last Saturday of every month from 4:00pm - 6:00pm PT unless otherwise noted.
Below are the scheduled maintenance windows through June 2023.
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March 25, 2023 |
|
April 29, 2023 |
|
May 27, 2023 |
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June 24, 2023 |
| July 29, 2023 |
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August 26, 2023 |
| September 30, 2023 |
Will support be available during scheduled maintenance?
Yes, you can always contact your Customer Success Manager with questions. You can also open a ticket by emailing our support team at support@benchling.com or by filling out the form in our help center.
Note: In-app support, like chat, won't be available during the scheduled maintenance window.