Expected Quarterly Release Communication Types

Benchling Communication	Communication Type	Description	Product Area	Frequency
Benchling Validation Package	Google Drive Notification	Benchling binder containing validation documentation	Compliance & Validation	1x Every Quarter
Release Impact Assessment (RIA)	Zendesk Article	Upgrade Feature summary with associated GxP impact ratings	Product & Validation	1x Every Quarter
Quarterly Release Page	Help Page Article	Release specific dates, resources	Operations	1x Every Quarter
Webinar	Zoom Livestream & Recording	Webinar showcasing validated cloud release features & best practices	Product & Validation	1x Every Quarter
Webinar Article	Help Page Resource	Webinar recording	Product	1x Every Quarter
Preview Upgrade Notification	Email & Tenant Banner	Notification of impending upgrade for customer Validated Cloud test and validation environments	Operations	3x Every Quarter (1 week before, 24hour prior, post-completion)
Production Upgrade Notification	Email & Tenant Banner	Notification of impending upgrade	Operations	3x Every Quarter (1 week before, 24 hour prior, post-completion)
Patch/Hotfix Notification	Email	Notification of patch and hotfix updates	Validation	Typically 1x Every 2 weeks
Patch/Hotfix Release notes	Help Page Resource	Description of patch/hotfix release	Validation	1x Every 2 weeks

2023 Release Schedule

Validated Cloud Release	Webinar Date	Preview Upgrade Date	Production Upgrade Date	Risk Impact Assessment (RIA) Availability Date	Validation Summary Documentation Availability Date
2023.1	March 2	March 2	March 31, 2023	2nd Week of March	3rd Week of June
2023.2	May 18	May 18	June 23, 2023	2nd Week of May	2nd Week of June
2023.3	August 24	August 24	September 29, 2023	3rd Week of August	2nd Week of September
2023.4	November 30	November 30	January 24, 2024	3rd Week of November	3rd Week of December