Benchling Validated Cloud Communications

Aishwarya
Aishwarya
  • Updated

Expected Quarterly Release Communication Types

Benchling Communication Communication Type Description Product Area Frequency 
Benchling Validation Package  Email Notification Benchling binder containing validation documentation Compliance & Validation 2x Every Quarter
Release Impact Assessment (RIA) Zendesk Article Upgrade Feature summary with  associated GxP impact ratings Product & Validation 1x Every Quarter
Quarterly Release Page Help Page Article Release specific dates, resources Operations 1x Every Quarter
Webinar  Zoom Livestream & Recording Webinar showcasing validated cloud release features & best practices Product & Validation 1x Every Quarter
Webinar Article Help Page Resource Webinar recording Product 1x Every Quarter
Preview Upgrade Notification   Email & Tenant Banner Notification of impending upgrade for customer Validated Cloud test and validation environments Operations 3x Every Quarter (notification 2 weeks prior, 24-hours prior, at start, at completion)
Production Upgrade Notification  Email & Tenant Banner Notification of impending upgrade Operations 3x Every Quarter (notification 2 weeks prior, 24-hours prior, at start, at completion)
Patch/Hotfix Notification Email Notification of patch and hotfix updates Validation Typically 1x Every 2 weeks
Patch/Hotfix Release notes Help Page Resource Description of patch/hotfix release Validation 1x Every 2 weeks
Monthly Scheduled Maintenance Window Email & Tenant Banner Notification of maintenance requiring short periods of downtime Operations 1x Every Month as needed (notification 72 hours in advance)

2024 Release Schedule

Validated Cloud Release Risk Impact Assessment (RIA) Availability Date Webinar Date Preview Upgrade Date Production Upgrade Date Validation Summary Documentation Availability Date
2024.1

February 12, 2024

February 22, 2024 February 23, 2024 March 22, 2024

March 11, 2024 (Initial)

March 25, 2024 (Final)

2024.2

May 6, 2024

May 14, 2024

May 17, 2024

June 14, 2024

June 3, 2024 (Initial)

June 17, 2024 (Final)

2024.3

September 3, 2024

September 12, 2024 September 13, 2024 October 11, 2024

September 30, 2024 (Initial)

October 14, 2024 (Final)

2024.4 December 9, 2024 December 12, 2024 December 13, 2024

January 24, 2025

January 13, 2025 (Initial)

January 27, 2025 (Final)

 

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