Validated Cloud customers can expect to receive the following communications regarding documentation availability, upgrade/patch notifications, and webinar details.
Customers can reach out to their account team or Benchling Support to update the contacts at their company who receive these emails.
Expected Quarterly Release Communication Types
| Benchling Communication | Communication Type | Description | Product Area | Frequency |
| Benchling Validation Package | Email Notification | Benchling binder containing validation documentation | Compliance & Validation | 2x Every Quarter (only to those with Val Binder Veeva access) |
| Release Impact Assessment (RIA) | Email Notification | Upgrade Feature summary with associated GxP impact ratings | Product & Validation | 1x Every Quarter |
| Quarterly Release Page | Help Page Article | Release specific dates, resources | Operations | 1x Every Quarter |
| Webinar | Zoom Livestream & Recording | Webinar showcasing validated cloud release features & best practices | Product & Validation | 2x Every Quarter |
| Preview Upgrade Notification | Email & Tenant Banner | Notification of impending upgrade for customer Validated Cloud test and validation environments | Operations |
3x Every Quarter notification:
|
| Production Upgrade Notification | Email & Tenant Banner | Notification of impending upgrade | Operations |
3x Every Quarter notification:
|
| Patch Notification | Notification of patch updates | Validation | ~48 hours in advance of patch deployment | |
| Hotfix Notification | Notification of hotfix updates | Validation | 24 hours in advance of hotfix deployment | |
| Validated Cloud Maintenance Article | Help Page Resource | Description and GxP Risk Assessment of bug fixes to Validated Cloud | Validation | Linked in Patch/Hotfix Notification email |
| Monthly Scheduled Maintenance Window | Email & Tenant Banner | Notification of maintenance requiring short periods of downtime | Operations | 1x Every Month as needed (notification 72 hours in advance) |
2026 Release Schedule
Validated Cloud Release |
Risk Impact Assessment (RIA) Availability Date |
Webinar Dates |
Preview Upgrade Date |
Production Upgrade Date |
Validation Summary Documentation Availability Date |
February 16, 2026 |
March 3/4, 2026 |
March 6, 2026 |
April 3, 2026 |
March 23, 2026 (Initial) April 3, 2026 (Final) |
|
May 11, 2026 |
May 26/27, 2026 |
May 29, 2026 |
June 26, 2026 |
June 15, 2026 (Initial) June 26, 2026 (Final) |
|
August 10, 2026 |
August 25/26, 2026 |
August 28, 2026 |
September 25, 2026 |
September 14, 2026 (Initial) September 25, 2026 (Final) |
|
November 9, 2026 |
December 1/2, 2026 |
December 4, 2026 |
January 15, 2027 |
December 21, 2026 (Initial) January 15, 2027 (Final) |