The Benchling Sync app generally works with any desktop-based, file-editing application as it relies on the following process:
- Downloads the file (e.g. sheet.xlsx) to your computer.
- Opens the file in the default desktop application for the file type (e.g. Excel).
- Waits for edits to the file made via the desktop application.
- Uploads the files to Benchling's cloud.
- Benchling's ELN syncs the uploaded file into your entry.
Manually verifying an app works
If the application is not listed below, be sure to do a quick verification that a simple edit is synced into your ELN entry as explained in Editing files on the desktop. In particular, when checking in the file, you should see a message similar to:
- "This file was last synced just now" if the sync was successful ✅
- "This file was checked out just now... No edits were synced since checking out the file." under certain cases where a desktop application may be unable to save changes to the downloaded file. 💥
To remediate the above failure, try re-installing the app, reaching out to your IT department, or contacting Benchling for further support.
The following apps have been tested and verified for macOS and Windows 10:
- Microsoft Exel (macOS and Windows 10)
- Microsoft Powerpoint (macOS and Windows 10)
- Microsoft Word (macOS and Windows 10)
The following apps are known to not work:
- TextEdit on macOS for editing text
- Pages on macOS for editing text
- Preview on macOS for editing images