General Resources

Get general tips for managing your Benchling account and your data in Benchling.

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20 articles in this collection
Written by Joshua Ma, Saif Hakim, Nishant Neel and 7 others

Using External Data

Setting up a connection to or disconnecting from External Data (OneDrive, Dropbox, Google Drive)

Written by Lauren Shields
Updated over a week ago

Navigate Benchling

Learn about the major components of the Benchling platform.

Written by Nima Jelveh
Updated over a week ago

Search projects in Benchling

Utilize project searches to find data stored within particular projects.

Written by Michael Wu
Updated over a week ago

Use tags to identify and organize files

Tag files to categorize them and to enable searching by tags.

Written by Nishant Neel
Updated over a week ago

Account Management

Verify your email [Academics]

Verify your email to protect your account.

Written by Saif Hakim
Updated over a week ago

Set a recovery email [Academics]

Input a recovery email in case you lose access to the email associated with your Benchling account.

Written by Stefan Siegfried
Updated over a week ago

Change your email or password [Academics]

Change the email address or password associated with your Benchling account.

Written by Nishant Neel
Updated over a week ago

Reset or recover your password

Recover your password for your Benchling account.

Written by Joshua Ma
Updated over a week ago

Learn about storage space [Academics]

Get information about initiatives to increase your storage space.

Written by Nishant Neel
Updated over a week ago

Data Archival

Archive data

Learn how to archive data in Benchling.

Written by Sean McCormack
Updated over a week ago

Display archived data

Learn how to find archived data in Benchling.

Written by Michael Wu
Updated over a week ago

Restore archived data

Restore, or unarchive, any data you previously archived data in Benchling.

Written by Michael Wu
Updated over a week ago

Access an item's archive history [Enterprise]

Learn how to view the archive history of an entry or entity in Benchling.

Written by Michael Wu
Updated over a week ago

Permanently delete data [European Industry and Academics]

Learn how to permanently delete data in Benchling.

Written by Michael Wu
Updated over a week ago

Issues and Bugs

Troubleshoot laggy UI

Follow this guide to help our engineers troubleshoot slow interfaces.

Written by Saif Hakim
Updated over a week ago

Troubleshoot network issues

Follow this guide to help our engineers troubleshoot communication issues between your machine and Benchling's servers.

Written by Saif Hakim
Updated over a week ago

Troubleshoot common export issues

Written by Saif Hakim
Updated over a week ago

Other

Use Benchling's keyboard shortcuts

Identify keyboard shortcuts, or Hotkeys, that will optimize your Benchling experience.

Written by Michael Wu
Updated over a week ago

Cite Benchling in your research

Read our best practices for citing Benchling in your publications or on your posters.

Written by Henry Holbrook
Updated over a week ago

FAQ

General FAQ

Get answers to frequently asked questions about Benchling, including supported browsers and data archival.

Written by Lily Helfrich
Updated over a week ago