General Resources | Benchling Help Center

Using External Data

Connect/disconnect to external data (OneDrive, Box, Dropbox, Google Drive)

Written by Lauren Shields
Updated over a week ago

Filtering within the Notebook

Use filters to search for entries within your project or organization.

Written by Stephanie Holden
Updated over a week ago

Use global search

Search globally to quickly find notebook entries, sequences, and other files.

Written by Nishant Neel
Updated over a week ago

Search projects in Benchling

Use search to find a particular project or to find data stored within particular projects.

Written by Michael Wu
Updated over a week ago

Use tags to identify and organize files

Tag files to categorize them and to enable searching by tags.

Written by Nishant Neel
Updated over a week ago

Account Management

Verify your email [Academics]

Verify your email to protect your account.

Written by Saif Hakim
Updated over a week ago

Set a recovery email

Input a recovery email in case you lose access to the email associated with your Benchling account.

Written by Stefan Siegfried
Updated over a week ago

Change your email or password

Change the email address or password associated with your Benchling account.

Written by Nishant Neel
Updated over a week ago

Reset or recover your password

Recover your password for your Benchling account.

Written by Vineet Gopal
Updated over a week ago

Learn about storage space [Academics]

Get information about initiatives to increase your storage space.

Written by Nishant Neel
Updated over a week ago

Data Archival

Archive data

Archive erroneous projects, entries, and items

Written by Sean McCormack
Updated over a week ago

Display archived data

Learn how to find archived data in Benchling.

Written by Michael Wu
Updated over a week ago

Restore archived data

Restore, or unarchive, any data you previously archived data in Benchling.

Written by Michael Wu
Updated over a week ago

Access an item's archive history [Enterprise]

Learn how to view the archive history of an entry or entity in Benchling.

Written by Michael Wu
Updated over a week ago

Permanently delete data

Permanently delete data in Benchling if you are a European industry user or academic user.

Written by Michael Wu
Updated over a week ago

Issues and Bugs

Troubleshoot laggy UI

Follow this guide to help our engineers troubleshoot slow interfaces.

Written by Saif Hakim
Updated over a week ago

Troubleshoot network issues

Follow this guide to help our engineers troubleshoot communication issues between your machine and Benchling's servers.

Written by Saif Hakim
Updated over a week ago

Troubleshoot common export issues

Find solutions for avoiding common issues when exporting data from Benchling.

Written by Saif Hakim
Updated over a week ago

Troubleshoot app not loading

Written by Saif Hakim
Updated over a week ago

Other

Use Benchling's keyboard shortcuts

Identify keyboard shortcuts, or Hotkeys, that will optimize your Benchling experience.

Written by Michael Wu
Updated over a week ago

Cite Benchling in your research

Read our best practices for citing Benchling in your publications or on your posters.

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Written by Kirby Aragon
Updated over a week ago

FAQ

General FAQ

Get answers to frequently asked questions about Benchling, including supported browsers and data archival.

Written by Lily Helfrich
Updated over a week ago