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FAQ
Get answers to frequently asked questions about Benchling's applications and features.
+15
64 articles in this collection
Written by
Vineet Gopal,
Saif Hakim,
Nishant Neel
and 15 others
General FAQ
Benchling Browser Version Update FAQ, April 2022
Frequently asked questions around the April 2022 Browser Version Update
E
Written by
Erica Stanley
Updated over a week ago
Having trouble viewing a Help Article?
Written by
Johnny Truong
Updated over a week ago
Legacy Data Import Resources
Get answers to frequently asked LDI questions by reviewing our comprehensive data import resources.
Written by
Corinne Contreras
Updated over a week ago
Supported browsers
Use these browsers for an optimized Benchling experience
Written by
Lauren Shields
Updated over a week ago
What is the maximum file size Benchling can upload?
Written by
Nishant Neel
Updated over a week ago
Why is it so difficult to delete data? [European Industry and Academics]
Learn the differences between archiving and deleting your data
Written by
Stefan Siegfried
Updated over a week ago
Why can't I permanently delete data? [Non-European Industry]
Written by
Stefan Siegfried
Updated over a week ago
Why am I receiving a CSRF validation error?
Resolve the "CSRF Validation Failed" error message.
Written by
Vineet Gopal
Updated over a week ago
How can I change my language settings or date format?
Learn how to change the language and date format in Benchling
Written by
Valentijn Broeken
Updated over a week ago
Can I undo?
Written by
Nima Jelveh
Updated over a week ago
What field types can be configured into my schemas?
Written by
Nima Jelveh
Updated over a week ago
Can I merge two accounts?
While account merging is not possible, learn how to share your data across accounts.
Written by
Reed Molbak
Updated over a week ago
Search FAQ
Searching your Benchling data
Use global and application search to find information
Written by
Reed Molbak
Updated over a week ago
How to Customize Filter Columns
Show the Created column to sort by creation date.
Written by
Reed Molbak
Updated over a week ago
Projects, Organizations, and Permissions FAQ
What are organizations in Benchling?
Written by
Lily Helfrich
Updated over a week ago
What are teams in Benchling? [Enterprise]
Written by
Lily Helfrich
Updated over a week ago
Can I change the color of my project folders?
Written by
Saif Hakim
Updated over a week ago
How do I turn off link sharing?
Disable the Read-only link to an entry in the Notebook.
Written by
Tiffany Wu
Updated over a week ago
Notebook FAQ
How do I navigate back to a list of projects or folders?
Written by
Stefan Siegfried
Updated over a week ago
Where can I find my calendar?
Navigate to your Benchling calendar
Written by
Stefan Siegfried
Updated over a week ago
Can I delete the first date insert at the top of my entry?
Written by
Lily Helfrich
Updated over a week ago
Why do my date inserts get automatically updated when they are in a non-chronological order?
Written by
Nishant Neel
Updated over a week ago
How can I quickly access my recently opened entries and sequence files?
Written by
Stefan Siegfried
Updated over a week ago
How do I find tags on my entries and sequence files?
Written by
Stefan Siegfried
Updated over a week ago
What desktop applications are compatible with Benchling Sync?
Learn what desktop applications and file types work best with Benchling Sync.
Written by
Saif Hakim
Updated over a week ago
Molecular Biology: Primers FAQ
How is primer melting temperature (Tm) calculated?
Written by
Freeman Cherng
Updated over a week ago
How can I view all of my primers?
Written by
Damian Costello
Updated over a week ago
How can I archive primers?
Written by
Damian Costello
Updated over a week ago
How can I detach primers from a sequence?
Written by
Damian Costello
Updated over a week ago
How can I toggle the visibility of bases for attached primers?
Written by
Damian Costello
Updated over a week ago
How can I link primers and create primer pairs?
Written by
Johnny Truong
Updated over a week ago
Molecular Biology: Alignments FAQ
How do I specify a template sequence?
Written by
Damian Costello
Updated over a week ago
How do I align multiple sequences at once?
Written by
Damian Costello
Updated over a week ago
Where can I see alignments I've performed previously?
Written by
Lauren Shields
Updated over a week ago
How can I add new sequences to an existing alignment?
Written by
Aishwarya Pattnaik
Updated over a week ago
Can I rearrange the order of sequences in an alignment?
Written by
Damian Costello
Updated over a week ago
Why can't I see my traces on my alignments?
Written by
Lauren Shields
Updated over a week ago
How do I view reading frames on DNA alignments?
Look at all possible amino acid sequences for a given DNA sequence in an alignment.
Written by
Ashoka Rajendra
Updated over a week ago
How do I trim the traces that I'm aligning?
Written by
Lauren Shields
Updated over a week ago
How can I scroll horizontally through an alignment?
Written by
Lauren Shields
Updated over a week ago
How do I export my DNA alignment?
Export DNA alignments to PDF, FASTA, or Clustal
Written by
Ashoka Rajendra
Updated over a week ago
Molecular Biology: Restriction Enzymes and Digests FAQ
How can I specify which restriction enzyme cut sites are visible on my sequence?
Written by
Lauren Shields
Updated over a week ago
How can I search for restriction enzymes by single, double, or no cutters?
Written by
Damian Costello
Updated over a week ago
How can I see restriction enzymes that don't cut in my selection but do cut outside of my selection?
Written by
Damian Costello
Updated over a week ago
When I click high-fidelity enzymes, why are other restriction enzymes marked unavailable?
Written by
Lauren Shields
Updated over a week ago
How do I create custom ladders to use in virtual digests?
Written by
Damian Costello
Updated over a week ago
Molecular Biology: Assembly Wizard FAQ
How do I open the Assembly Wizard?
Written by
Aishwarya Pattnaik
Updated over a week ago
Can I perform a Gibson assembly with fragments that are already digested?
Written by
Lauren Shields
Updated over a week ago
What is the ideal annealing temperature and primer melting temperature (Tm) for Gibson assembly?
Written by
Lauren Shields
Updated over a week ago
How does the Gibson Assembly Wizard factor in 5' and 3' overhangs?
Written by
Damian Costello
Updated over a week ago
Can I maintain restriction sites when using the Gibson Assembly Wizard?
Written by
Lauren Shields
Updated over a week ago
CRISPR FAQ
How are on-target scores calculated?
Written by
Aishwarya Pattnaik
Updated over a week ago
How are off-target scores calculated?
Written by
Nishant Neel
Updated over a week ago
Why are my paired nickase scores lower than my single guide scores?
Written by
Nishant Neel
Updated over a week ago
Why can I only see a finite number of off-target sites?
Written by
Lauren Shields
Updated over a week ago
How do I set the genomic region of my imported sequence?
Written by
Lauren Shields
Updated over a week ago
Export a table of on-target or off-target scores and sites from your CRISPR experiment
Written by
Lauren Shields
Updated over a week ago
Registry FAQ
How do I create Registry data and organize it into collections? [Academics]
Create entities in a project, and move them to a personal collection and then your organization's collection.
Written by
Rachel Wang
Updated over a week ago
Security FAQ
How do I save files in Benchling?
Written by
Lauren Shields
Updated over a week ago
How is data protected in Benchling?
How Benchling protects customer data
Written by
Lauren Shields
Updated over a week ago
How do data backups work in Benchling?
Written by
Lauren Shields
Updated over a week ago
Can I access Benchling offline?
Written by
Lauren Shields
Updated over a week ago
Can I use Benchling on local servers?
Written by
Lauren Shields
Updated over a week ago
Developer Platform FAQ [Enterprise Only]
How does Benchling calculate SI units in the Warehouse?
If you are using the warehouse to aggregate volume or concentration, take a look to see what Benchling considers Standard Units (SI)
Written by
Nima Jelveh
Updated over a week ago