FAQ

Get answers to frequently asked questions about Benchling's applications and features.

Vineet Gopal avatar Saif Hakim avatar Nishant Neel avatar +15
64 articles in this collection
Written by Vineet Gopal, Saif Hakim, Nishant Neel and 15 others
General FAQ

Benchling Browser Version Update FAQ, April 2022

Frequently asked questions around the April 2022 Browser Version Update
E
Written by Erica Stanley
Updated over a week ago

Having trouble viewing a Help Article?

Johnny Truong avatar
Written by Johnny Truong
Updated over a week ago

Legacy Data Import Resources

Get answers to frequently asked LDI questions by reviewing our comprehensive data import resources.
Corinne Contreras avatar
Written by Corinne Contreras
Updated over a week ago

Supported browsers

Use these browsers for an optimized Benchling experience
Lauren Shields avatar
Written by Lauren Shields
Updated over a week ago

What is the maximum file size Benchling can upload?

Nishant Neel avatar
Written by Nishant Neel
Updated over a week ago

Why is it so difficult to delete data? [European Industry and Academics]

Learn the differences between archiving and deleting your data
Stefan Siegfried avatar
Written by Stefan Siegfried
Updated over a week ago

Why can't I permanently delete data? [Non-European Industry]

Stefan Siegfried avatar
Written by Stefan Siegfried
Updated over a week ago

Why am I receiving a CSRF validation error?

Resolve the "CSRF Validation Failed" error message.
Vineet Gopal avatar
Written by Vineet Gopal
Updated over a week ago

How can I change my language settings or date format?

Learn how to change the language and date format in Benchling
Valentijn Broeken avatar
Written by Valentijn Broeken
Updated over a week ago

Can I undo?

Nima Jelveh avatar
Written by Nima Jelveh
Updated over a week ago

What field types can be configured into my schemas?

Nima Jelveh avatar
Written by Nima Jelveh
Updated over a week ago

Can I merge two accounts?

While account merging is not possible, learn how to share your data across accounts.
Reed Molbak avatar
Written by Reed Molbak
Updated over a week ago