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FAQ
Get answers to frequently asked questions about Benchling's applications and features.
+16
78 articles in this collection
Written by
Vineet Gopal,
Saif Hakim,
Nishant Neel
and 16 others
General FAQ
Having trouble viewing a Help Article?
Written by
Johnny Truong
Updated over a week ago
Lab Automation Configuration
How-to guide for configuring Lab Automation
Written by
Andrew Collins
Updated over a week ago
What browsers are supported by Benchling?
Use these browsers for an optimized experience on Benchling.
Written by
Lauren Shields
Updated over a week ago
Legacy Data Import Resources
Get answers to frequently asked LDI questions by reviewing our comprehensive data import resources.
Written by
Corinne Contreras
Updated over a week ago
What is the maximum file size Benchling can upload?
Written by
Nishant Neel
Updated over a week ago
Why is it so difficult to delete data? [European Industry and Academics]
Learn the differences between archiving and deleting your data
Written by
Stefan Siegfried
Updated over a week ago
Why can't I permanently delete data? [Non-European Industry]
Written by
Stefan Siegfried
Updated over a week ago
Why am I receiving a CSRF validation error?
Resolve the "CSRF Validation Failed" error message.
Written by
Vineet Gopal
Updated over a week ago
How can I change my language settings or date format?
Learn how to change the language and date format in Benchling
Written by
Nima Jelveh
Updated over a week ago
Can I undo?
Written by
Nima Jelveh
Updated over a week ago
What field types can be configured into my schemas?
Written by
Nima Jelveh
Updated over a week ago
Can I merge two accounts?
While account merging is not possible, learn how to share your data across accounts.
Written by
Reed Molbak
Updated over a week ago
Search FAQ
How do I search and filter my data?
Search and filter data after the April 2019 search update.
Written by
Reed Molbak
Updated over a week ago
How to Customize Filter Columns
Show the Created column to sort by creation date.
Written by
Reed Molbak
Updated over a week ago
Projects, Organizations, and Permissions FAQ
What are organizations in Benchling?
Written by
Lily Helfrich
Updated over a week ago
What are teams in Benchling? [Enterprise]
Written by
Lily Helfrich
Updated over a week ago
Can I change the color of my project folders?
Written by
Saif Hakim
Updated over a week ago
How do I turn off link sharing?
Disable the Read-only link to an entry in the Notebook.
Written by
Tiffany Wu
Updated over a week ago
Notebook FAQ
How do I navigate back to a list of projects or folders?
Written by
Stefan Siegfried
Updated over a week ago
Where can I find my calendar?
Navigate to your Benchling calendar
Written by
Stefan Siegfried
Updated over a week ago
Can I delete the first date insert at the top of my entry?
Written by
Lily Helfrich
Updated over a week ago
Why do my date inserts get automatically updated when they are in a non-chronological order?
Written by
Nishant Neel
Updated over a week ago
How can I quickly access my recently opened entries and sequence files?
Written by
Stefan Siegfried
Updated over a week ago
How do I find tags on my entries and sequence files?
Written by
Stefan Siegfried
Updated over a week ago
What desktop applications are compatible with Benchling Sync?
Learn what desktop applications and file types work best with Benchling Sync.
Written by
Saif Hakim
Updated over a week ago
Molecular Biology: Sequences and Annotations FAQ
What sequence file formats does Benchling support?
Written by
Aishwarya Pattnaik
Updated over a week ago
How do I change the topology of my sequence?
Written by
Lauren Shields
Updated over a week ago
Can I have overhangs on sequences?
Written by
Lauren Shields
Updated over a week ago
Can I annotate methylation on my DNA sequences?
Written by
Lauren Shields
Updated over a week ago
How do I change the color of my sequence annotations?
Written by
Lauren Shields
Updated over a week ago
Molecular Biology: Primers FAQ
How is primer melting temperature (Tm) calculated?
Written by
Freeman Cherng
Updated over a week ago
How can I view all of my primers?
Written by
Damian Costello
Updated over a week ago
How can I archive primers?
Written by
Damian Costello
Updated over a week ago
How can I detach primers from a sequence?
Written by
Damian Costello
Updated over a week ago
How can I toggle the visibility of bases for attached primers?
Written by
Damian Costello
Updated over a week ago
How can I link primers and create primer pairs?
Written by
Johnny Truong
Updated over a week ago
Molecular Biology: Alignments FAQ
How do I specify a template sequence?
Written by
Damian Costello
Updated over a week ago
How do I align multiple sequences at once?
Written by
Damian Costello
Updated over a week ago
Where can I see alignments I've performed previously?
Written by
Lauren Shields
Updated over a week ago
How can I add new sequences to an existing alignment?
Written by
Aishwarya Pattnaik
Updated over a week ago
Can I rearrange the order of sequences in an alignment?
Written by
Damian Costello
Updated over a week ago
Why can't I see my traces on my alignments?
Written by
Lauren Shields
Updated over a week ago
How do I view reading frames on DNA alignments?
Look at all possible amino acid sequences for a given DNA sequence in an alignment.
Written by
Ashoka Rajendra
Updated over a week ago
How do I trim the traces that I'm aligning?
Written by
Lauren Shields
Updated over a week ago
How can I scroll horizontally through an alignment?
Written by
Lauren Shields
Updated over a week ago
How do I export my DNA alignment?
Export DNA alignments to PDF, FASTA, or Clustal
Written by
Ashoka Rajendra
Updated over a week ago
Molecular Biology: Protein Analysis FAQ
How is protein molecular weight calculated?
Written by
Nima Jelveh
Updated over a week ago
How is a protein's isoelectric point (pI) calculated?
Written by
Damian Costello
Updated over a week ago
How is a protein's extinction coefficient calculated?
Written by
Damian Costello
Updated over a week ago
How is a protein's instability index calculated?
Written by
Damian Costello
Updated over a week ago
Where do amino acid hydrophobicity values come from?
Written by
Lauren Shields
Updated over a week ago
What do the colors of amino acids mean?
Written by
Lauren Shields
Updated over a week ago
How can I see all alignments I've performed with a protein sequence?
Written by
Alan Pierce
Updated over a week ago
How do I export my protein alignment?
Export AA alignments as FASTA, PNG, or PDF
Written by
Damian Costello
Updated over a week ago
Molecular Biology: Restriction Enzymes and Digests FAQ
How can I specify which restriction enzyme cut sites are visible on my sequence?
Written by
Lauren Shields
Updated over a week ago
How can I search for restriction enzymes by single, double, or no cutters?
Written by
Damian Costello
Updated over a week ago
How can I see restriction enzymes that don't cut in my selection but do cut outside of my selection?
Written by
Damian Costello
Updated over a week ago
When I click high-fidelity enzymes, why are other restriction enzymes marked unavailable?
Written by
Lauren Shields
Updated over a week ago
How do I create custom ladders to use in virtual digests?
Written by
Damian Costello
Updated over a week ago
Molecular Biology: Assembly Wizard FAQ
How do I open the Assembly Wizard?
Written by
Aishwarya Pattnaik
Updated over a week ago
Can I perform a Gibson assembly with fragments that are already digested?
Written by
Lauren Shields
Updated over a week ago
What is the ideal annealing temperature and primer melting temperature (Tm) for Gibson assembly?
Written by
Lauren Shields
Updated over a week ago
How does the Gibson Assembly Wizard factor in 5' and 3' overhangs?
Written by
Damian Costello
Updated over a week ago
Can I maintain restriction sites when using the Gibson Assembly Wizard?
Written by
Lauren Shields
Updated over a week ago
CRISPR FAQ
How are on-target scores calculated?
Written by
Aishwarya Pattnaik
Updated over a week ago
How are off-target scores calculated?
Written by
Nishant Neel
Updated over a week ago
Why are my paired nickase scores lower than my single guide scores?
Written by
Nishant Neel
Updated over a week ago
Why can I only see a finite number of off-target sites?
Written by
Lauren Shields
Updated over a week ago
How do I set the genomic region of my imported sequence?
Written by
Lauren Shields
Updated over a week ago
Export a table of on-target or off-target scores and sites from your CRISPR experiment
Written by
Lauren Shields
Updated over a week ago
Registry FAQ
How do I create Registry data and organize it into collections? [Academics]
Create entities in a project, and move them to a personal collection and then your organization's collection.
Written by
Rachel Wang
Updated over a week ago
Security FAQ
How do I save files in Benchling?
Written by
Lauren Shields
Updated over a week ago
How is data protected in Benchling?
How Benchling protects customer data
Written by
Lauren Shields
Updated over a week ago
How do data backups work in Benchling?
Written by
Lauren Shields
Updated over a week ago
Can I access Benchling offline?
Written by
Lauren Shields
Updated over a week ago
Can I use Benchling on local servers?
Written by
Lauren Shields
Updated over a week ago
Results FAQ
How do I reorder Result table columns?
Reorder your Result table columns directly in the Benchling UI.
Written by
Michael Ford
Updated over a week ago
Developer Platform FAQ [Enterprise Only]
How does Benchling calculate SI units in the Warehouse?
If you are using the warehouse to aggregate volume or concentration, take a look to see what Benchling considers Standard Units (SI)
Written by
Nima Jelveh
Updated over a week ago