FAQ

Get answers to frequently asked questions about Benchling's applications and features.

Vineet Gopal avatar Saif Hakim avatar Nishant Neel avatar +16
78 articles in this collection
Written by Vineet Gopal, Saif Hakim, Nishant Neel and 16 others
General FAQ

Having trouble viewing a Help Article?

Johnny Truong avatar
Written by Johnny Truong
Updated over a week ago

Lab Automation Configuration

How-to guide for configuring Lab Automation
Andrew Collins avatar
Written by Andrew Collins
Updated over a week ago

What browsers are supported by Benchling?

Use these browsers for an optimized experience on Benchling.
Lauren Shields avatar
Written by Lauren Shields
Updated over a week ago

Legacy Data Import Resources

Get answers to frequently asked LDI questions by reviewing our comprehensive data import resources.
Corinne Contreras avatar
Written by Corinne Contreras
Updated over a week ago

What is the maximum file size Benchling can upload?

Nishant Neel avatar
Written by Nishant Neel
Updated over a week ago

Why is it so difficult to delete data? [European Industry and Academics]

Learn the differences between archiving and deleting your data
Stefan Siegfried avatar
Written by Stefan Siegfried
Updated over a week ago

Why can't I permanently delete data? [Non-European Industry]

Stefan Siegfried avatar
Written by Stefan Siegfried
Updated over a week ago

Why am I receiving a CSRF validation error?

Resolve the "CSRF Validation Failed" error message.
Vineet Gopal avatar
Written by Vineet Gopal
Updated over a week ago

How can I change my language settings or date format?

Learn how to change the language and date format in Benchling
Nima Jelveh avatar
Written by Nima Jelveh
Updated over a week ago

Can I undo?

Nima Jelveh avatar
Written by Nima Jelveh
Updated over a week ago

What field types can be configured into my schemas?

Nima Jelveh avatar
Written by Nima Jelveh
Updated over a week ago

Can I merge two accounts?

While account merging is not possible, learn how to share your data across accounts.
Reed Molbak avatar
Written by Reed Molbak
Updated over a week ago