If you are a Tenant Admin, you are able to look at all the users within your tenant regardless of the team(s) or organization(s) they are in. You can use the Tenant Admin Console to find out specific information about any user to help understand the following:

  • How many users are in an org? Which users are in that org?
  • How many users are in a team? Which users are in that team?
  • How many suspended users are in my tenant?
  • How many users have access to the Molecular Biology application?

Searching for users

Access the Tenant Admin Console by clicking on the avatar in the bottom left-hand corner of your screen and navigate to the Users tab:

In the search bar below "Users", search for the user of interest:

Actions you can take on a specific user:

Using specific search parameters can help you narrow down the information important to you. Within a search, you can filter by:

  • Organization
  • Team
  • Application Access
  • Account Status

Note: When searching by Application Access, selecting more than one application will show you users that have access to either of the selected choices. For example, if you were to select Molecular Biology and Registry, you'd see all users with access to Molecular Biology OR the Registry.

Exporting all users as a CSV

If you'd like to generate a full list of your Benchling users, you can export a CSV from the Tenant Admin Console. Exporting a CSV will include the following:

  • Username
  • Email
  • Name
  • Organization(s)
  • Team(s)
  • Suspended -> True/False
  • Joined on
  • Last Seen
  • Password Reset Date

Click on the "Export all users" button while in the Users tab of the Tenant Admin Console:

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