Benchling's Request application is built to streamline communication between teams. To accomplish this, the Request application automatically sends email notifications when specific of actions are performed by users.
Requester notifications
Requesters will automatically receive email notifications when any of the following request changes occur:
- When a request status changes to "Scheduled."
- When a request status changes to "In Progress."
- When a request is completed.
- When a task on a request is completed.
Fulfiller notifications
Fulfillers who are assigned on requests will automatically receive email notifications when any of the following request changes occur:
- When a user is assigned to fulfill a request. Note that if a team is assigned to fulfill a request, only team admins will receive an email notification.
- When a request is cancelled.
- When a request status changes from "Cancelled" back to "Requested".
