The following article applies only to enterprise customers.  Academic Users please visit Joining, creating, and managing organizations

Managing users (members)

Only admins are able to edit their organization's profile information, as well as invite new members to their organization.  In order to add a member:

  1. Click your profile in the bottom left corner, and then select your organization’s name to access your Organization Page.
  2. On your organization’s “Members” tab, you can manage members’ roles, remove members, and add new members:

To add a member to the organization, type your new user's company email address to the search bar on the member page and press enter.  The user will be emailed a link to register and will be automatically added to the organization upon registering.

To suspend a member, click the "View Admin Dashboard" page of your Organization Page to view the Admin Dashboard.  

Then, click on the "Users" tab to see a full list of users.  From here, you can select users you wish to suspend and click on the Suspend Selected button to block these accounts from accessing Benchling.  Suspended users may be unsuspended via the Unsuspend button.

Please note that suspending users does not delete any of their user data from Benchling.

Managing Users in Teams

For more information on teams, including team creation, visit the Create Teams for Your Company article

Both Organizational Admins and Team Admins can add users to teams to access that team's projects and other Benchling Items.  

From your Organization Page, click to the Teams tab and select the team you wish to add a user to.

From the Members tab on your Team Page, search for the desired user either by their User Name or their Email.  Then click on the "Add Member" button to add the user to the team.

Members of the team can be designated as Team Admins via the Role Column on the members tab.

Removing Members from a Team

Users can be removed from a team by clicking the trash icon next to their name on the Members Page.

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